We strive to ensure your experience with Honda East Toledo is (almost) as fun as riding many of the vehicles we sell! Please contact us if you have any issues with your purchase before returning it.

All returns MUST meet these simple standards:

• Product must be returned within 30 days of purchase
• Product must not be an electrical/electronic product
• Product must be in original condition - no signs of wear or installation, all parts/tags/packaging intact
• Package must be shipped via traceable, insured service (i.e., UPS Ground). We are not responsible for loss/damage in transit.
• Package must include a completed Returns/Exchanges Form

*Fees may apply for return criteria not met - see details on the Returns/Exchanges Form

Returns for Refund

All returned items are processed within 2 business days of receipt. Refunds will be processed within 5 business days of receipt. Refunds are based on the item price(s) paid on your original purchase invoice and do not include shipping/handling charges. Refunds are typically issued in the same method as the original payment when possible; otherwise, a Refund Check will be mailed to the billing address provided. Refunds will be confirmed via email. Please allow the following time to receive your refund once processed: (in business days)

• PayPal: 1-2 days
• Google Checkout: 1-2 days
• VISA/MC/Discover/American Express: 3-5 days
• Refund Check: 5-7 days

Refunds are limited to the purchase price of the product, less any discount/coupons applied to the purchase invoice. Refunds for shipping and handling charges are only granted if Honda East Toledo has inspected the item and verified that it was shipped in error or is defective. Return shipping refund amount is limited to the amount charged for shipping on the original purchase. In the case of combined or promotional shipping on the original purchase, return shipping refund is limited to the current standard UPS Ground rate for the item(s).

Returns for Exchange

Requests for exchange are subject to the availability of the item requested. Many of our best deals have limited stock available and similar items varying only in size or color may be sold out by the time your return is received and processed. We will make every effort to fulfill the exchange as you've requested in the "Exchange/Replacement Options" are of the form. If the item you've requested is not available, we will notify you via email and issue a refund via your original payment method.

Our inventory changes daily, the best way to ensure that you receive that item is to simply purchase it outright and request a refund for your return. You may contact us to check availability, but we cannot "hold" any product pending receipt of your returned merchandise.

Up to 40% Restocking Charge on all returns and special order cancellations. No returns on electrical parts.

Thanks for shopping with Honda East Toledo!

 

VICTORY RETURN POLICY

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