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These are the real thing, from real customers. Do you have a story of your own? Fill out our Customer Survey! | |
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"What a Great Team, the owners should be very proud! We are Spyder owners and want thank Sales, service, parts and all of ya! Ryan, Brian, Randy, James... the whole team. We trailered our Spyder in for service and the experience was second to none. All the folks were pleasant and helpful. The service was timely and all updates were applied. You guys are on top of things. We received some helpful operating instructions and the bike runs smooth due to the extra mile of service attention. We carry sales literature and Honda East cards for those who ask, "Where did you buy it!"
Tim & Annamarie - Cleveland"
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By: Tim Cleveland,OH
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"Dear Chris,
Just wanted to say thanks again. Got home with my bike and went for a ride yesterday. Couldn't be happier. My wife is even getting excited about going for a ride. You and the staff at Honda East made my purchase very memorable and I will never shop anywhere else when it is time to buy another bike. You can rest assured I will recommend you and Honda East to anyone when it comes to purchasing. My son Garrett is hooked now and I am sure he will be in to see you in the near future. Once again, thanks for all the support and time spent making me very comfortable with my purchase. In today's business world, customer satisfaction should always be #1, and at Honda East it truly was for me.
Greg Knoll
Satisfied Customer and New Yamaha Owner!!!
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By: Greg ,XX
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"I bought a Honda 400EX back in 2002 when I lived in Pennsylvania. Heard from a friend of mine that Honda East prices couldn't be touched. He was right! Back in February, I bought 2 new units again. 2007 recon (wife) and a 2008 Rancher 4x4 (for me.) Love 'em both! I live in Florida and have family in Ohio, so I made the trip up to visit and hauled the trailer up to Maumee and pick up the Hondas. Living in Daytona Beach, you'd think I would get some kinda' deal from a motorcycle shop (lol.) Not even close to Honda East's prices, and better financing too. No gimmicks, no troubles, no dealer fees! Just good folks that want to see you happy! If you buy from another place... it's prolly stolen, haha! Scott is the man in the Internet Sales dept.!"
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By: John Daytona Beach,FL
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"These Guys are the best dealer, bar none, that I have dealt with in my 55 years on this planet! "
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By: Michael Hopkinton,MA
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"I was hesitant about purchasing a MC over the internet, but the salesman was very helpful and the web site was professional. We just got back from a 6 hour ride and it could not have been better. Overall experience was better than I could have hoped for.
Thanks
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By: Anonymous Charleston ,WV
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"Extremely pleased with the service afforded my wife and I this past weekend (4-18-09). It was a pleasure to deal with Randy, who was always smiling and obviously enjoys working with people. The service performed on our two bikes was done in a timely manner, and, quite frankly, sooner than we could have expected, considering it's the start of the riding season. Thank you again, Randy and your entire crew! "
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By: Peter Bryan,OH
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"I decided to buy some accessories this last week and had a very good experience at Honda East. Justin was a great help with getting all the right parts and correcting a couple part numbers I had. I was there for a while and he was very patient, I will definitely be back when parts are needed."
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By: Anonymous Sylvania,OH
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"First deal I have ever made over internet & phone. Tad made it easy! Everything went smoothly when I picked up the bike. Best price in Ohio. I would definitely recommend them to anyone."
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By: Tim Middletown,OH
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"I was looking around the internet for good deals on a Suzuki GSX 650F Model. The local metro Detroit dealers would not respond to my e-mails asking for quotes and a trade in bike. Well, I e-mailed Honda East Toledo, and Tad Summers got back to me the very next morning with a complete cost breakdown including a proposed trade in value for my old bike. I was so pleased with the numbers, that I called him back, we made a deal, and 3 days later I went down and picked up my new machine. Tad made everything effortless, gave me the lowest price anywhere, and helped me load the bike on my trailer to get her home.
Tad answers his phone right away, and he answers all e-mails promptly and very courteously! I would recommend Honda East to anybody, and I would send them to Tad Summers for a no bull great deal! Don't waste time with other dealers, go straight to Tad Summers at Honda East and you will by far get the best price and the best experience."
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By: jim livonia,MN
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"Just wanted to say that my first experience in dealing with Honda East Toledo couldn't have any better. I got the lowest price from Honda East Toledo, and great service. I ordered the part I needed on Tuesday morning, and I was informed that it would have to be ordered from Kawasaki. Wednesday afternoon, Justin called me and informed me that the part was in and he had already prepared it for shipment to me and was waiting on UPS to pick it up and went ahead and gave me the tracking number for my package. Friday Morning at 10:00 UPS delivered my package. The part was exactly what I needed and I had it installed by 11:00 a.m. I am very pleased with the service and price I received from Honda East Toledo and would highly recommend anyone dealing with this company. Service like this is unbeatable. I will definitely deal with Honda East Toledo again in the future. Thanks Honda East Toledo, keep up the excellent work. "
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By: Deenie Raeford,NC
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"Scott and Rob were two of the best people to work with all the way through. If I had to do it over again, I wouldn't change a thing. They helped me load the bikes in the snow and made sure we had everything we needed. My dad was worried that the price would change when we got there, but it was the same thing as he told me. I will never buy a new bike from anywhere else and would definitely use Scott and Rob again.
Thanks Guys
Chris
Katy, Tx"
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By: Chris katy,TX
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"I would like you to know that ever since the first call back I received from Tad Summers, I received nothing but expert service! He had all the answers to all my questions, and if he didn't have an answer right away, he found one just as quick. He was very professional and had the knowledge you'd expect out of a true 5 star type dealership. I would recommend your dealership to any and everyone just because of the overall experience I've shared with him. Hopefully, we can look to future business together. Tad Summers should be recognized for his exceptional salesmanship and friendly personality.
Thank You"
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By: jarren southport,FL
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"I have to say, I was the worst critic. Mine was an internet sale, and I was really expecting the worst, but these guys are great!! Devin and Rob both worked with me to ease my fears, and provide me with quality service. I received my bike, and it was everything they had promised. Every accessory was perfect, and put on professionally . The experience surpassed my expectations. These guys are the REAL DEAL, and I could not have hoped for a better transaction. Thanks to all at the dealership for my new 2008 Victory Low. I can't thank you enough for bearing with me with all my questions, and concerns.
Frann Leonard
Texas"
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By: Frann Angleton,TX
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"I just wanted say what an awesome experience I had working with the Honda East Team and Chris Wegener in particular. I was originally planning on purchasing my Ninja 250 from another dealership until they tacked on all these hidden cost fees. So I called up Honda East and Chris set me up with the bike I was looking for, at almost $1500 off the other dealer! The 250 is really hard to get a hold of, especially since I live all the way in Georgia, so I had to wait about 4 weeks before the Lime Green came in. Every time I would call and ask about the status of the bike, Chris was extremely helpful and I'm really glad that I called, and he was able to help me out with exactly what I wanted. Once again, thanks Chris for all of your help, and making sure that I got exactly what I wanted. I absolutely love my new Ninja 250 and am looking forward to all of the fun times ahead of me!"
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By: Jason Marietta,GA
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"Enjoyed every mile riding the bike home, and wanted to thank you for a very smooth, comfortable, and actually enjoyable transaction. As a first-time buyer (of motorcycles) I couldn't have asked for a better experience and will be praising Honda East to all future buyers I talk to.
Thanks again and best regards,
Terry Hummel
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By: Terry albuquerque,NM
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"I had been searching the internet for best pricing on OEM Honda parts when I was linked to Honda East. At the end of my purchase, a question came up asking if I intended to purchase a new bike any time in the future. I clicked yes. From that point on, I had been in contact with just about the most professional sales person I have ever come in contact with: Scott Johnson. There was never any pressure, haggling, or "wait, I need to check with my boss." I actually traded in two vehicles for one and drove approx. 200 mi. not even knowing if my trades would be worthy. But Scott assured me of their business habits and history. My 11 year-old son and I woke in the morning and set out for Maumee with a trailer and my truck loaded. All the while, my family stated that it was a long shot and they will never do what they said. Boy, were they wrong. My brother was so impressed, that he is trying to do the same type of deal. There are many Honda dealers in our tri-state area, but not one was able to accommodate our specific needs. My hat's off to you, Scott Johnson, and the entire crew who were more than hospitable during our time in Maumee, Ohio. My son and I will sing your praises on being a man of your word! Thanks again! John and Jonboy Cortez"
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By: john hopedale,OH
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"I drove a total of 8 1/2 hours round trip to buy a new 2007 Honda Spirit 1100. Tad and he was very helpful and gave me a deal I couldn't pass up. I saved $1200.00 for the same bike that was at a dealer only 30 miles away. I would recommend this store to anybody that wants a bike, ATV, or Jet Ski. Ask for Tad and he will give you a great deal."
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By: Thomas Monticello,IN
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"First of all I just want to thank Chris Wegener for being a great guy and excellent salesman. I was recently at this dealership on a busy Saturday, Chris was very busy but took time to talk to my wife and I and shake both of our hands upon meeting us. We found Chris to be professional, personable, respectful and thoughtful with his approach, which was nice compared to most sales people at most dealerships. During the time we spent with him his phone was ringing, he had another customer there and was getting hit with questions from other customers, he handled it very well without ignoring us. Needless to say we were impressed with Chris and the Dealership. We will be picking up our bike soon and can't wait to come back to Honda East."
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By: Lima,OH
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"I have been working with the Salesmen Chris for over seven months now. From the first time we talked until the day i bought my bike which was June 30th the price never changed and neither did the service. Honda East is amazing at taking care of their customers and every single person there is willing to help you out. Great Shop !! I Will Be A Customer For A Long Time !"
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By: Alex Brook Park,OH
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"I have bought two jackets off ebay, the item was listed and arrived exactly as the description. I also had a few questions and these guys were very nice to deal with and treated you like an important customer and answered all my questions quickly and accuratly. Great guys to deal with, thanks.
Andy"
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By: Andy Alabaster,AL
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"I purchased a Honda Shadow Sabre 1100 and Honda CRF70 on June 4th from Scott Johnson...what a great guy, and what a pleasant experience. I discovered Honda East on Cycle Trader. I was originally looking for a Kawasaki Vulcan 900 and their price was too good not to give them a call. I talked to Scott and inquired about additional costs (prep/freight charges) because of their low price (local dealers were $1000 more for the same bike + the prep). Scott assured me that Honda East doesn't add those costs on. I then obviously determine the 100 mile trip is worth the drive! So, to make a long story short, I look over the Vulcan and notice a Honda Sabre with a ridiculously low price sitting 2 bikes down...and end up purchasing that bike. I had just an awesome experience, no pressure to buy add-on's (service contracts) or anything at all. Even paid with a credit card with no additional fee. If you look at my invoice all you'll see in the line of fees is tax, tile and a $75 doc fee that coverd both bikes. That's a far cry from the dealers in Detroit who tack on the $300-$500 prep/freight fees. I'm sold!! I'll be a customer for life! Thank you!"
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By: Robert Troy,MI
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"I was very impressed with the way everything was handled by email to prevent me from having to drive two hours to make a deal. Tad handled everything very professionally. I will be back when it is time to purchase another bike."
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By: John Delaware,OH
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"Outstanding service, Outstanding staff and I saved $4000.00 compared to local prices. I would recommend this dealership to anyone."
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By: Jim Mansfield,TX
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"After deciding on the bike I was interested in, I attempted to get local dealers in the Detroit area a chance at matching prices. I was given a song and dance that I would be charged excessive fees, freight, prep, etc. I called Tad Summers and verified the price over the phone which included none of the above, and was the best price by a very substantial margin over anything I could find locally. One dealer was so rude as to tell me please go there if you really think you can get it for that price - so I did, and it was probably one of the most pleasant, painless bike purchases I have ever made. The entire staff was friendly, professional, and courteous. I will recommend Honda East to all my riding buddies, and would not hesitate to purchase here again. It's no wonder people come from half way across the country to buy from Honda East!"
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By: Anonymous Chelsea,MI
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"I've been wanting to get back into biking since I sold my 78 650 Special 9 years ago. I found the perfect bike for me in the Yamaha Midnight Road Star. Tad Summers was awesome to work with. No phony-baloney like I was getting from local dealers.
I sealed the deal within a day, took a 6 hour one way train to Toledo, and rode 8 hours home taking the scenic route to break her in right. Tad and the Honda East staff had me in and out within an hour!!!
I love this bike and I love the experience with Tad and Honda East. If you are looking for a bike and can make it to Toledo, do it!
Jim"
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By: Anonymous Rochester,NY
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"I have now been coming to Honda East for my parts, service, and accessories for the past few years and have nothing but tremendous respect for way they understand that you, the customer, are the reason they are there. I worked for a local Chevy dealer for over five years and believe that they could really learn some things from the way you run your business. From follow ups to timely returns on all my questions, you have gained a customer for life.
I have bough from other dealerships in the past, but never again. A special thumbs up to Paul in parts, very knowledgeable, to Ryan in sales, and to the rest from service to finance. Keep up the great work. Looking forward to many years of business for all of my powersport and street bike needs. Thank You! Sincerely, Jason"
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By: Jason Williston,OK
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"I shopped for over 3 months to find a good deal on a new or used 2006 Honda 1300 VTX C. Found the best deal on the internet at Honda East Toledo. Shopped 2 dealerships in Michigan and they couldn't come even close to matching the price on a new 2006! It was a 2 hour drive, but worth it to save $1000.00. Was told by a salesman in Michigan, "If you can buy it for that, buy it", so I did. Scott Johnson was super to deal with, as well as the rest of the people at your shop. The bike handles, runs and sounds excellent. LOVE IT!!! Will tell other people about the great deals. Thanks, Bob Ruff "
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By: Robert St. Johns,MI
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"The overall buying experience was excellent. I was treated like a customer who was appreciated for being their customer. There answers were always accurate, pricing was excellent and they delivered as promised, on time and the right equipment. You can't ask for any better."
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By: John Indian River,MI
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"What a TEAM. Honda East Toledo is a team that is definitely a winner. From my first contact with the dealership, I was treated like a king. I always got first rate attention by all involved.
Devin in sales was probably one of the best professional sales people I have ever met. I made my purchase over the internet and on on the phone and when I got to the dealership the bike was perfect in every way. He listened to what I wanted and he made it happen. Pam and Rob in the finance department were willing to bend over backwards to assist me in any way they could. They provided me with different financing options and I got to choose which was best for me. Jason in service went above and beyond when he loaded my new bike on my trailer. He paid extra attention to detail to ensure that my bike would make it home without a hitch. The parts folks were Top Shelf all the way. The entire buying experience was refreshing and it seemed like everyone knew exactly what the other was doing. They are a winning team all the way around.
Believe me when I say I shopped around and although I had to drive 183 miles to get to the dealership my efforts provided me with $1185.00 additional reasons to make the trip. Straight and fair pricing along with NO hidden fees or additional delivery or prep fees makes this rare dealership the only choice for those considering a motorsports purchase. Other dealerships could learn a lot from these guys.
Thanks again the Honda East Toledo Team!!!!! "
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By: Roy Cincinnati,OH
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"Tad did a terrific job with this sale. He was able to accomodate me since I was in the middle of a state-to-state move. Thank you for making this a painless experience!"
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By: Carolos San Antonio,TX
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" After 3 months of searching for a motorcycle by magazine and internet only to be disappointed time and again by what was out there, I came across Honda East Toledo.
I called from Michigan and spoke with Lacey in Sales, who referred me to Scott Johnson in Internet Sales. I had found a 2001 Honda CBR929RR on their web-site. Scott answered all of my questions, concerns, and took 27 pictures of the motorcycle and sent them to me.
I purchased the CBR929 and with the assistance of Scott handling everything. I took delivery of a super clean, excellent running motorcycle that exceeded my expectations.
Great experience from the initial call to Honda East Toledo and the out the door price, which easily beat anything else advertised.
I have referred a friend to Honda East Toledo and Scott Johnson, after the great service I have received would respectfully suggest to everyone to please check them out before you buy anywhere else.
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By: Kevin Saranac,MI
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"I have now had 2 years of absolutely awesome parts dept. service thanks to Honda East's very courteous, professional people they have. They take the time to help as much as possible (and promptly may I add). I receive my parts in one day following departure from them, and to top it all off, they get the parts to me that they do not have in stock very promptly as well. Thank you Jaci, Megan and the rest of the crew. You make any dealership in this area look silly!!!!
Walt "
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By: Anonymous Flint,MI
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"Purchased a 2008 Nomad. My salesman Jeff and Pam in finance were very helpful and easy to deal with. This is a straight forward dealership. Honest, with no surprises, you feel like you are part owner. They will have my business for years to come! What a great team!!! Thx. Russ"
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By: Russ S. Rockwood,MI
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"I recently purchased a new '08 Yamaha YZ250F dirt bike from Scott over the internet, seeing Honda East's add on Cycle Trader. Without going into a bunch of detail, the main points I want to get across are that Scott was very straightforward, polite, friendly, and provided great communication. He quoted me a super price, much less than Yamaha shops in Texas, and stuck to that same price all the way to the end when I mailed him a check. Furthermore, their turn around time was fantastic. All was perfect! I will certainly use these guys again when I buy my next bike. Thanks!"
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By: Doug Houston,TX
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"Nothing but top notch. I was guided through this process by Jeff Eckman. He was low key, intelligent, respectful of my limited knowledge and a consummative professional. I purchased a 2008 Goldwing Airbag and will take delivery this week. I arrived at this after a lot of thought. I was never pushed either way, but gently guided to help me arrive at my choice. Also, I had checked with four other dealers within 200 miles. I told them what I was going to pay and none could come within $500.00. Before I placed the order for the bike, I was offered to take a tour of the service shop. My experience was, as I thought, professional, busy, but having a good time. Car dealers should intern at this place of business to see how a pro group operates and treats their clients. Good job, Jeff, and all the rest of the team. Regards, Rich Schroeder."
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By: Richard Sylvania,OH
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"Great deal, nicest people, very helpful, would buy here again in a heartbeat. Why can't we have dealers like this in the Boston area? I drove 741 miles to get to Toledo, and it was worth every mile and then some. I got the bike of my dreams, for a great price, and they were extremely nice and helpful. Honda East Toledo ROCKS!"
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By: Michael Boston,MA
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"I just want to express my thanks to your dealership for providing me an excellent buying experience! I especially want to commend you on your hiring and training of your Salesman as well as finance personnel. My salesman, Scott Johnson, deserves 10 out of 10 stars for his patience, professionalism, and knowledge!!! I also had a great experience with your finance dept., Rob, as well as Pamela!!! Thanks for my new 08' BUSA!!!!! HAPPY NEW YEAR all!!!"
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By: Anonymous N/A,FL
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"No complaints at all. Every time I'm in there, I'm always asked if I need help with anything. The sales people don't even swarm you. The parts I order are received in a very timely manner. Over all excellent customer service from parts to sales to the service dept. I always recommend your services to friends; keep up the good work!!!!"
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By: Anonymous Findlay,OH
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"It was the most painless buying experience ever! Scott my salesman was awesome. I will recommend you to everyone. Thanks for everything!!!!!!!"
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By: Kelly Baldwinsville,NY
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"I want to thank my salesmen Scott.. Again for a great price on my purchase of my 08 XP 600 Skidoo.. He went over and above his job to make sure I was satasfied... A+++ Salsmenship... I will Definitely Buy from him again.. Thanks again.. Bryan"
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By: Bryan Temperance,MI
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"I contacted Tad about buying a pair of Honda ATV's. He shot me a price that was over 1400 less than best dealer in Grand Rapids area. I asked dealer here to match it or come close and they not only would not, but got nasty about it. One dealer told me I would never get price or machine quoted and I should save my money and spend more with him. When I arrived the price was what I was told and machines were what I was told. I saved a lot of money and got exactly what Tad said. I am telling my friends. We will be back when my son's crew chief wants to buy his own ATV. "
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By: Randy Dorr,MI
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"I had the itch, called Gabe, wasn't there, so I talked to Steve Kauffman. Asked if he could have the R1 ready within a short time period, he said yes, wrote him a check, done deal. I know you guys made a profit of about $36 on my sale, but I was treated like I brought in thousands. Once again, thank you guys for the smooth transaction."
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By: Anonymous Petersburg,MI
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"Top Notch Salesman: Chris Wegener.
Great Parts Department.
Nice Finance Department.
Chris was the best salesman I've ever dealt with, and I've dealt with a bunch of them. I personally don't know why anyone would shop elsewhere. Excellent prices, great service, great merchandise, and a fantastic dealership. I will be contacting Mr.Wegener again in the near future. Thank You for a great deal Chris, and a superb buying experience!!
Sincerely, George Louisville,KY"
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By: George Louisville,KY
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"Purchased a 02 Honda VTX1800 from Steve K that is awesome.
Steve has been super from the get-go and always willing to go the extra mile. Thanks Steve! Loveeeeee the mid-life crisis bike. ((winks)) Worth every penny!"
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By: Sue Wauseon,OH
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"I loved the salesman so much, I told 3 of my good girl friends about Honda East so that they could buy bikes as first time riders like myself."
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By: Reshell Detroit,MI
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"A great deal on a GREATER bike.
I will not be without a KLR-650 ever again.
Nothing but the best of service from the parts dept,
they helped me get bags (the OEM bags were NA til Oct.)
and they look great and function well on my bike.
In a way, I can't wait to wear this one out so I can buy another. Thanks."
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By: Chuck Toledo,OH
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"Thanks Chris Wegener for all your time and help!"
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By: Brian N/A,OH
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"I heard about Honda East Toledo from 600rr.net, was referred for a $8500 OTD price on a new 2007 Honda cbr600rr, and within a week, it was a done deal. Bob Gray did everything right, especially when I had problems picking up the bike. But a day later, I was riding home, and so far, the bike has been amazing.
I plan to order a 2008 as soon as it comes in.
Cheers, Bob."
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By: RB Newport Beach,CA
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"This was the 8th bike that I have purchased from Honda East, and your salesman was outstanding! No B.S., no games. "Here is the price, think about it and let me know," is what he told me. When I picked up the bike, no surprises. It was washed, and the deal was just as I was told it would be. I would rate you at a 10+ I will be back to buy my wife a bike soon. Thanks! Larry Zimmerman"
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By: Larry Monroe,MI
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"I recently purchased a 2007 GSXR1000 K7 from Honda East and it's phenomenal. I was timid in the starting process of the order because of their extremely low prices, but salesman Tad Summers and his customer service reps. made me feel at ease about the purchase. Couldn't find a better deal elsewhere, you guys are the heat.
By: Joey Navarre, Fl
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By: Joey Navarre,FL
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"I completely love the bike (2007 VStar 1300 Tourer). I do not think I could have been happier with any other choice.
Scott Johnson and the dealership were a pleasant surprise. It is rare to find people and a business that doesn’t have a bit of the slick manipulative salesmanship that is so common now. I know that you can’t afford to spend that much time with everyone, and I appreciated it very much. I also wanted to mention the mechanic that put my bike together. With no prodding from me, he took part of his break to chat with me about the assembly of it and his opinion of the bike in general.
You and your organization made it enjoyable from top to bottom. And you guys do it at a helluva good price.
"
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By: Brian Angola,IN
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"The most amazing deal I have ever found. We drove two hours to come pick up my new Suzuki LT-R450 Quadracer. Everyone that worked at the shop was great help and extremely friendly. I wish we had a shop like this back home. Overall, the best experience at a dealership I have EVER had! Thanks guys!"
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By: Ryan Kendallville,IN
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"Merchandise arrived as promised and in excellent condition. Nice experience. Would recommend dealership to others."
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By: Ron Arlington,TX
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"I'm currently deployed to Iraq and recently bought a ZX-14 through Scott Johnson from Honda East. Scott went above and beyond to insure that my every need was taken care in getting the motorcycle. Thanks Scott for everything!
James A.& Sheila Scott "
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By: James A. Savannah,GA
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"My girlfriend Susie, and myself have nothing but praise for all associated with Honda East.
I purchased a v-star 1100 Silverado from you, and Susie has purchased 2 Bikes, a 250 Virago, which she traded for a new 2005 V-Star 650. She has purchased upgraded Roadburner pipes, hypercharger, windshield, passing lights, and most recently, a set of saddle bags, and a motorcycle cover.
You are the best..Thanks!!"
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By: Ron Toledo,OH
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"Just had to say I was extremely satisfied with the purchase of my 2005 Honda Shadow Sabre vt1100.
The price was incredible compared to my online findings. Ryan O'Neill, my sales representative, was so thorough as to my warranty options, every aspect of my new bike (which I'm a rook rider so this really helped), and even helped load my bike into the back of my truck, being very courteous even though he was not feeling up to the weather. Rob was awesome through the financing process. he was juggling three different deals at once and at no point was I twiddling my thumbs waiting for him to get back to me.
I was so happy to see my new 2005 Honda on the back of my 2005 F-150. Honda East Toledo made it happen!
If you buy a bike from another dealer, you are throwing your money away and wasting your valuable time.
Thanks again, Mark
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By: Mark Eastlake,OH
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"I was looking to upgrade from my ZX7. I saw a low mileage ZX9 the day after it posted on their site. I called and spoke with Steve Kaufman. I made a counter-offer for what they were asking. He got it approved. I drove from Lima, liked what I saw, and bought the bike. They loaded it for me in the pouring rain. A~1 customer service!"
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By: Mark Elida,OH
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"I recently purchased my new 2006 Pearl White Yamaha Royal Star Tour Deluxe via the internet and Scott Johnson. I found the bike listed on Honda East's website at a great price and paid exactly what was listed - only adding $100 on for the title and plate fees. I was in and out in less than 30 minutes and on my way with the bike of my dreams and desires!!! I was able to do the deal solely utilizing the internet and Scott did a great job keeping in touch with me via email. He answered all my questions and requests promptly and timely. The entire transaction took place in less than 48 hours once I contacted Scott. After my last experience purchasing a bike locally - it was a 5 hour nightmare - Honda East blew me away (also the little lady was quite impressed their service!!!). Honda East can count on me as a repeat customer in the future!! Thanks for the great bike and deal!!"
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By: Raymond Allen Park,MI
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"Recently my wife and I contacted Chris Wegener in sales, right off the bat he was extremely helpful, knowledgeable, courteous and very patient with us, and answered all of our questions. He made the buying experience painless and the drive to Maumee worth the trip. He gave us the best possible pricing available anywhere and personally saw our deal through all the way until it was time to load the machines. We have told all of our friends about Chris and Honda East and the wonderful pricing and personal service he gave. Thanks again Chris......Sincerely, David"
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By: David N/A,IL
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"Long story, will try and be brief. I bought a 2002 400ex from your dealer in 2002. Then and now I could not be happier with my 400ex from looking to present time. My wife two sons and I live in North Baltimore, Ohio. We bought my oldest son a Predator 90 back in August for His B-Day. We bought it from that dealer in Findlay. Although my son loves His 4-wheeler, I wish I would have bought it from your dealer. Live and learn I guess. I have several friends that have utilized your dealer and are very happy with their experience as well. Thanks so much."
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By: Marc North Baltimore,OH
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"Absolutely the best buying experience I have ever had in regard to purchasing a new bike. We drove about 200 miles to pick up our new bike , it was an amazing deal. Our sales people were wonderful. I talked to Keith Kline over the phone, and we worked the particulars. He was out of town when we picked up the bike and said Jeff Eckman would take care of us when we arrived. Jeff did a wonderful job for us. Friendly, very curtious, he went way beyond what we expected to make our purchase a pleasure.
A big thanks to Keith and Jeff,
Mike and Robin Pierce"
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By: Mike Fairfield,OH
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"I was very pleased with the transaction. The staff were very friendly and willing to help, not to mention I got a great deal on my new Honda ATV (Rancher TRX350ES 4x4). I would recommend them to anyone. Great 4-wheeler too. Thanks for a great experience."
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By: Denny Spencerville,OH
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"Your price was unbeatable, and belive me, I know because I shopped every Yamaha dealer within 300 miles of my home. Some came close, but none could beat or even match the price Robb Hovey quoted for my 2007 VStar. And you know what else? The price Robb quoted was the exact price I paid - no hidden charges or fees. The bike was ready when I showed up, everyone was friendly and helpful, and I left the dealership a very satisfied customer. Thank you, Robb Hovey and Honda East."
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By: A. Florence,KY
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"I feel the need to drop you line about your service. When I came in I did not expect the service that you and your co-workers gave to me. I realize that you put me in front of other customers that day, and that it will not happen that way all the time in the future . But you and your shop did me right !! So thank you for your efforts!! I can positively say that in the future you will be the one for maintenance and purchases of mine. Again Thank you very much."
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By: Jay N/A,XX
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"Thanks to your speedy repairs to my transmission, my wife and I were able to attend the American Victory Rally in Spirit Lake Iowa. We got to tour the Polaris factory and watch Victory Motorcycles as well as Polaris four wheelers and Rangers being assembled. I rode in a 100mile poker run and demo-rode a new Vegas and Vegas Jackpot. Festivities were at Arnold's Park amusement park along Lake Okoboji. We had a good time and did some sight seeing, going and coming. Your technicians will probably be receiving some baked goodies from my wife Cindy as a thank-you gift very soon. Thanks again, Denny Reinhard, Fostoria, OH"
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By: Denny N/A,XX
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"Scott Johnson was very helpful in quoting a competitive out-the-door price on a '07 Yamaha Grizzly. He was very responsive to my questions via email. When I drove up from Pickerington, OH, the ATV was sitting inside with the accessories already installed. The entire transaction took less than 30 minutes. I have owned over twelve ATV's and Motorcycles and this by far the best purchase experience in a long time. They have earned my future business and my comfort to refer fellow riders.
Sincerely,
Ed Braunbeck"
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By: Ed Pickerington,OH
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"Honda East Toledo, you rock. I wanted to let you, and everyone else who will listen know how awesome an experience I had at your store. Especially when compared to my last "motor sports" experience.
When my wife wanted to start riding cycles on the street last year, we shopped around a lot and found the perfect bike. One thing we certainly did NOT find was the perfect dealer (i.e NOT Honda East). It was a fight to negotiate a good deal and they played that "I’m going to fight for your price with the boss, who’s behind THIS closed door" scam. It was pitiful. After what seemed like hours, when we finally got to our price and had it on paper, we were exhausted. To top it all off, when we came back to give them the check and pick it up the next day, they tried to tack on ANOTHER $350 bucks! It was absolutely awful, and an experience I never want to repeat.
This year it was my turn for a new bike. I had done my homework and I knew exactly what I wanted. By chance and ultimately, a stroke of luck, I found it on the website of Honda East Toledo with a very handsome price already listed. I called down to Honda East to inquire about it and Robb Hovey picked up the phone. He gave me all the details with no pressure, and I asked him, if I was serious, could he beat the advertised price of another dealer with the same bike. He said he didn’t think it would be a problem. About a week later, after mentally preparing myself for another struggle with a motor sports dealer, I called Rob back. I was fully expecting that he wouldn’t talk final numbers unless I made the hour and a half drive and showed up there in person. But to my amazement, he did. Better yet, they were my numbers. I was shocked. When I asked if we could make it a one trip deal, he said "no problem". If I wanted to make it a short trip, he’d even start the paper work and I didn’t even need to leave a deposit over the phone.
Sounded good. But I didn’t feel I was out of the woods until the bike was in my truck and I was headed home. So with the "once bit, twice shy" feeling I headed to Honda East on a Thursday afternoon, still apprehensive. But when I walked up to the showroom, there was the bike, parked out front and ready for delivery. A good first sign, I thought. When I found Robb Hovey inside, I introduced myself and he pointed me to their finance man, Rob Golden.
I was prepared for the worst and fully expected that the numbers we talked on the phone would have changed by the time I showed up. A setup fee this, freight charge that, the next thing you know, we’d be $2000 off. To my amazement, every paper had already been filled out, and, to the penny, the dollars were the same. I almost fell off the chair. I handed over my check, Rob Golden shook my hand and said rather matter of fact-like, "Congratulations, the bikes yours man". I said "that’s it?" "That’s it..."
Robb H. then took me outside, gave me the run down on all the features and functions of my new machine and asked if I had any questions. He helped me load it up in my truck, tie it down, and then let me know if I needed anything, to give him a shout.
I was at the dealership for less than 30 minutes...
Hats off to you Honda East Toledo. My experience and your integrity far exceeded my expectation. And you truly are THE BEST dealer for the informed customer.
Luke K.
Detroit, MI."
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By: Luke Detroit,MI
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"I just picked up a new bike from these guys, and I have to say that they handled everything as well as could be expected. They gave me a better price than any local dealer could. Robb Hovey handled everything great. I got a ride to Ohio from a friend and rode the bike back to N.Y. (750 miles). It was a fun ride home and overall a really great experience. Thanks Robb. Artie "
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By: Arthur Sayville,NY
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"I must admit at first I was a little skeptical about buying a bike out of state. When I first made contact with Scott Johnson at Honda East there was no pressure sales. He always got back to me everytime I called with any questions. I am now a proud owner of a new flagship model Kawasaki Ninja ZX14. Dealing with Scott Johnson made the transaction very smooth and made it a reality for me. I am very much into customer service, anybody in the market for a new bike, water craft or atv I highly recommend Scott Johnson at Honda East.
P.S.
No Dealer here in Florida would come even close to the price I got the bike for from Honda East.
Thank You,
Giovanni
Melbourne, Florida "
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By: Giovanni Melbourne,FL
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"Purchasing a new vehicle from Honda East was both painless and pleasant with staff that were both eager to help in any capacity and motivated to make the experience customer friendly."
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By: Joshua Toledo,OH
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"Robb Hovey took care of us better than we could have ever expected. We were a little scared about buying an ATV online without having seen it but the experiance was great. Worth every mile of the trip to pick the thing up just to be able to deal with these folks. Thanks Much, Chris"
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By: Chris Reading,PA
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"Hi,
I gotta say, I was more than a little apprehensive about buying a bike on line. I worked with an internet salesman named Scott Johnson and he was really great. He always got back to me very quickly when I had a question and left a voice mail and he made my worries go away.
I have to say... I got a great deal with no haggling from Scott and Honda East overall. With the 20% off on all accessories... just amazing!! Scott is a rider too and not just a sales person and he does understand.
I rode off on the best bike I have ever ridden for the best price I found anywhere locally.
Thanks Scott... as they say in my old neighborhood... "You done good"
and thanks to Honda East also...
P.S. You should give Scott a raise (just my opinion)
"
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By: Wayne Hull,MA
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"Came from Columbus because of lack of inventory for personal watercraft. The trip was completely worth it! We walked into the showroom and was asked right away by Mark Montgomery if we need help, and an hour later were signing papers. We will certainly send business your way! Thanks."
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By: Todd Columbus,OH
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"You delivered the bike to my house. That made the deal."
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By: Anonymous Vandalia,OH
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"Greg Albert was great, helpful in every way. Thanks Greg. God bless U ........."
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By: Charles Mansfield,PA
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"Though I have owned only 3 bikes before I purchased my Suzuki Boulevard C-50 limited in July, 2005, I have been riding motorcycles for 37 years.
I knew what I wanted on a new motorcycle, but motorcycle dealerships with huge inventories of all of the bikes available, as well as a knowledgable sales staff do not exist in Reno, NV.
I did my research on the internet, looking at all different types of bikes on the website, cycletrader.com. Dealerships don't have sales manuals with all of the bike specifications, so I went to the web at nadaguides.com and used their compare feature to compare all of the bikes that were available.
In 2005 almost all of the motorcycles changed their styles, which made choosing a new motorcycle even more difficult. Using the web, almost exclusively, I decided the perfect bike for me was the Suzuki Boulevard C-50 Limited. No one in the state of Nevada had one in stock. A Reno dealer said that they could order one, but they would not deal on a bike that they had to order. They were also, way high on their price quote. I went back to the web and cycletrader.com
I searched for c-50 limited, and many dealers were brought up on my search engine. I called several of the dealers and found that they were not as advertised, or there were hidden or unknown charges to the quote in their ad.
Honda East was as advertised. Not only did they have the lowest advertised price out of all of the dealers listed, but they did not add on things such as dealer prep, dock fees, sales tax (I was an out of state customer), handling fees, crating fees, and a long list of other charges.
Honda East advertised that they did not charge for these fees and they did not.
The MSRP, without all of the extra charges that dealers add, for my bike was $6999. Honda East's advertised price was $6039. I did have to pay an extra $60 for the title and something else. This brought the total to $6100. The sales tax is paid in the state where you register your bike. No one has control over that.
Honda East had to order the bike, and it took a few weeks for them to find me one. I got a new bike with one mile on it, and saved over $1000, as compared to the Reno dealer.
When I got the bike, in the paperwork was a one time 20% discount on parts and accessories. I used the bike for several months, then ordered all of the things that I wanted to put on the bike.
Overall, I saved about $300 on accessories, shipping included.
Greg Albert of Internet sales is the person, with whom I dealt, and is a straight shooter. I can recommend him and Honda East.
Not only did I get an excellent bike at an excellent price, but I did not have to put up with all of those pesky sales people.
Thank you, Honda East
Robert D."
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By: Robert Reno,NH
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"Just wanted to say thanks to Scott Johnson for the great transaction on my GSXR 750. No hard sell, no excuses, and no hidden fees.
I appreciate it and am sure we can do business in the future.
Sincerely,
Jim Canfield"
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By: Jim Henderson,NV
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"Great Shop! I found the CRF 150 online at the price I wanted, called the store 10am Saturday Morning, and by 3pm Saturday Evening I was the proud owner of a Honda CRF 150. I drove 500 miles round trip to purchase this bike with the assistance of Robb Hovey, and I would do it again in a heartbeat. The sale was easy, quick, and overall a great experience. Robb Hovey had everything set up before I got to the store so when I arrived at the dealership I was in an out in less than an hour. This is unheard of where I am from.
Keep up the great work and you will have a customer for life.
Later,
Byron K."
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By: Byron Pittsburgh,PA
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"5 Stars go out to Randy Ortyl! Nothing but professional service from Randy."
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By: Anonymous Toledo,OH
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"Just wanted to let you know how pleased I am with the
purchase of my 06 YZF 600R last weekend. Your price
was the main reason I traveled over 250 miles to
purchase from you, but the service and efficiency I
received is what will bring me back.
Scott Johnson was outstanding from the first contact
with the email quote through his help in loading the bike onto my trailer.
Please thank Scott and the rest of your team.
Thanks,
Jason"
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By: Jason Fishers,IN
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"I worked with Greg Albert, on this internet sale, from start to finish. He was very helpful through the whole process! I will be referring my friends to you guys in the future. Thanks for everything!!
Ryan Dean
P.S. Keep the price of your motorcycles as low as
they are, and I will be a customer for life."
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By: Ryan Acworth,GA
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"The Yamaha quad we just bought for my wife is perfect. The sales people (Nick) and the finance people were very honest and straightforward. My trade in arrangements went more smoothly than could have been asked for and the overall exchange was flawless. The overall experience went so well that I'm pretty sure my blood pressure never went up at all.
To sum it up... any other dealer would be hard pressed the get me to go anywhere else for my next purchase."
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By: Dave Ypsilanti,MI
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"I just bought a TTR-50 for my son and the time and effort that Nick put into it (mostly on the phone) was well worth it. The bike was ready as planned, prepped as expected, and presented to my son just as we had hoped. The "deal" was the best I could find and the Yamaha never fails to make my son smile. Big thanks for the job well done and we hope to be doing some more business with you soon. "
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By: Dave Ypsilanti,MI
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"Good Morning Greg!
I just wanted to thank you for making the purchase of my son's TT-R50E so easy this past Saturday.
In addition to the great prices, you have the support to complete the sale. I wish your dealership were closer to North Canton so I could take advantage of your service and parts department on a regular basis. I will contact you with any other bike needs, especially if I can talk my wife into a GSXR-750!
Have a great day.
Keith Gartner "
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By: Keith North Canton,OH
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"Overall I had a great experience dealing with everyone at Honda East. Mark Montgomery was great to dedal with and made the long distance transaction simple. I will definately be looking at you guys for my next bike purchase as well. I feel that it was a bargain to travel 1600 miles roundtrip to deal with you all."
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By: Steve Fremont,NH
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"Just wanted you to know that I am impressed with how quickly and efficiently your shop and salsman Greg Albert handled my purchase. I was expecting problems somewhere along the line, but there were none. Thanks again.
Donald Watts
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By: Donald Warrington ,PA
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"Working with Scott Johnson has been a great pleasure. He ensured my purchase went smoothly and delivered my Suzuki M50 in showroom condition. Not only did I get a great bike but saved $1200 that I would have had to spend if purchased here in Killeen. I recommend any bike seeker to seek out Scott Johnson first, you wont regret it. My wife has been more excited about this purchase than I have, but ever since I've taken my M50 for a ride, "excited" is an understatement. Honda East, keep up the great work and thanks for taking care of this US Army Soldier. SALUTE!"
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By: Anthony Fort Hood,TX
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"Great to work with Rob Hovey. The best treatment and price. I saved 2000 dollars compared to the price I would have paid from any dealer in Indiana (checked with 5 dealers). Keep up the good business practice."
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By: Keith Eaton,IN
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"I was extremely pleased with my experience at Honda Kawa East. I purchased a new 2006 Kawasaki STX 12 F Jet Ski from Nick Easton. The whole process was entirely painless and handled over the phone. I priced all the models at the Cleveland Boat Show and then contacted Honda East Toledo even though I live in Cleveland. The price I was given beat any price at the show (which was suppose to offer the "best deals" of the year. The parts department ordered my cover and had it there in no time flat. I just can't wait til spring when the shop preps the machine and I can get out and have a great time. Look at Honda East Toledo before you spend your hard earned money, It will be worth the trip."
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By: David Parma,OH
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"I just wanted to let you know how happy I am with my second ATV purchase through Scott Johnson. Working with Scott is always a pleasure and he is always very responsive to my voice mails and questions. I live in Michigan and NOBODY can touch your prices! I bought a Yamaha Bruin 350 last year and just picked up my new Kawasaki Brute Force 750 last week. Your prices, selection, staff and professionalism are top notch! I still can't believe the deal I got on the Brute Force 750. If I would have bought the Brute Force in Michigan with the same accessories (Warn 2.5 winch, ITP C series type 5 rims, 26" ITP mudlites) I would have paid approximately $2,400 more!!! I'm telling all my friends to purchase their next toy from you guys. Awesome, awesome, awesome! Keep it up. Thanks again.
"
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By: Dan Brownstone,MI
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"I come from Potterville, Michigan to buy at your dealership. So far in the last 2 years I've bought 4 new Hondas and have saved over $2400.00. That's like buying 4 bikes and getting the 5th for free. I won't buy new except from you. Ya'll rock. Thanks Scott for the really smooth transaction. I bet I didn't spend 20 minutes in the dealership and was back on the road in no time. Thanks, Dosie"
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By: Dosie Potterville,MI
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"I did a lot of research locally and online. Your deal was the best by over $800.00. A great experience with Greg and very happy customer. Am recommending you to all my friends and family."
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By: Anonymous Euless,TX
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"I have been to a lot of dealers but none with quality of service I received from Honda East. When they say a family oriented business they mean it. This is a top notch dealership with great people to work with. "Robb Hovey", they explain every detail when purchasing a vehicle honestly. I have no doubt this is the only dealer I will buy from in the future."
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By: Bill Cincinnati,OH
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"This is a great dealership, I drove 120 miles, and they made more than worth my trip. Nick Eaton was an excellent salesman. I will be seeing you guys in the spring...."
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By: Eric Swartz Creek,MI
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"I bought my 06 V Strom after seeing your ad on CycleTrader.com.
Scott Johnson provided the communications it took to make the deal happen. Scott had everything ready and took the time to answer my questions. He also helped me load and tie down the new bike for the 10 hour ride home.
I saved a bundle and I’ll be sure to let my friends know about your great dealership!
Thanks again.
"
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By: Mike Paducah,KY
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"I drove 10 hours to buy from Honda East and it was well worth it. I saved about 3 grand from my local dealer. I will buy from them again. "
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By: Joe Bells,TN
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"Greg was very prompt in replying to my inquiries and helping the sale go through quickly. Very good deal on the CRF70 ($200 less than the 4 local dealers I checked with). Thanks!"
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By: Allan Garland,TX
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"Greg is great. Due to his timely email, I decided to take a trip from Cleveland to Toledo. He was very helpful from purchasing to loading the bike. I wish I could find some dealership will give good customer service as good as you are in Cleveland."
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By: Bing Cleveland,OH
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"I have bought many many bikes from Honda East over the years, since way back when they were actually on the east side. Over time the deals and relationship has only gotten better and better. This summer I got a DL1000 ( Vstrom ) and a Rubicon ATV.. The DL had a slight fuel map problem, and Honda East quickly went the extra mile.. Going as far as to re-map it and install a new Power Commander NO CHARGE.. WOW, I'm a customer for life, after the amazing service with the DL, I quickly went back and bought my first ATV.. Lastly Honda East has always taken great care of a bike club that I belong to here in Toledo... www.TSBR.us www.ToledoSportBikeRiders.com. If you're looking for a local bike club with no dues, all ages / bikes welcome. We keep it family friendly, so no worries about coming around."
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By: Sonny Toledo,OH
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"Transaction went great very smooth would recommend to anyone looking to buy a street bike or any other vehicle at that Greg Albert was a great sales person. I will definitely do business with them again."
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By: Benjamin Broadway,NC
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"After looking for ATVs locally I saw an ad for Honda East. I was surprised to find that I could save over $1000 on the exact same ATV through you guys then buying it locally. Your sales staff was very helpful and I was able to make the buy over the phone and then come pick up my ATV. There was no surprises when I arrived, I received what I was told I would receive and it was well worth my 2 hour drive to do business with you. When I am ready for another ATV in a few years, I will be back!"
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By: Nico North Royalton,OH
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"I bought a R1 from Honda East, and I was kind of skeptical at first about buying a bike over the internet. Anyway, I dealt with Scott Johnson and it was probably one of the easiest transactions I have ever made. The price was very reasonable and Mr. Johnson took care of everything very nicely. Next time I am in the market for something of this nature I will definetly be heading back to Honda East."
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By: Jonathan Phoenix,AZ
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"Nick Eaton was very helpful in our sale. He didnt have just making money on his mind, he had our best interest. He suggested that we keep one of our old bikes to give to my younger brother instead of buying two. He was very very helpful, we have dealt with him twice, and if I ever get a new bike, I will call him first."
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By: Anonymous Swanton,OH
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"Ordered hand warmers from eBay, very fast delivery and top notch product."
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By: Rob Carleton Place,ON
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"I would like to thank Scott Johnson for the wonderful experience I had purchasing my 2005 R6. He is by far the best salesperson I have had the pleasure of dealing with. No dealer in the Florida area could touch the deal that Honda East gave me. As a matter of fact, the experience was that good that I am buying a brand new 2006 from Honda East as soon as it becomes available. Two bikes in less than a year... that is how much I like these guys!"
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By: Henry Orlando,FL
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"Was a wonderful experience. I purchased my 2004 Honda Reflex Scooter with no problem at all. I love my scooter and it gets everyone's attention. Thanks for such a GREAT purchase."
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By: James Lewis Center,OH
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"We have used Honda East to purchase dirtbikes and street bikes and are very pleased with the overall experience from the level of professionalism to prices. Thanks Honda East!
Alex"
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By: Anonymous Las Vegas,NV
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"Just recently purchased a SeaDoo RXP from your dealership. Please pass along my sincerest thanks to both Rick (sales) and Dan (service). Rick especially did an excellant job in helping to complete the transaction and get me on my way. Dan was very helpful in operation and care of the new PWC. Because of the help from Rick and Dan, I will be back and will pass this along to my friends. Thanks, Mike Sarns"
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By: Mike Reading,NE
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"To the Honda East Sales Manager,
I am writing to thank your sales team, specifically Jeff Eckman. A few weeks ago I decided to update from a pair of 2000 Sea-Doo RXDI's to a new pair of 2005 RXP's. I live about 40 miles north of Detroit. I have been generally dissatisfied with the sales and service at my local dealers and therefore have no return purchaser loyalty. I did begin shopping locally for prices on the new machines. After attaining what I believed to be the best price I would find, I gave a shot at calling Honda East, in Toledo, OH. I figured that if you could beat my best price by enough to pay at least the gas on the way down, I would make the trip. My initial call led me to Jeff who promptly provided me with a quote that was worthy of the trip. Jeff handled all aspects of the purchase over the phone including loan applications, accessory purchases, extended warranty, and acquiring a Triton trailer for the boats. On the morning of delivery I received a call from Jeff, he left a message telling me of the Sea-Doo gas card offer, he had already handled running my loan through another bank, and I was already approved. This was a $1000 unexpected bonus. Upon arrival the machines were clean and ready to go. The financial paperwork was all intact and Brian handled the closing very smoothly. While waiting for the final paperwork to get signed off, I found it very pleasing to be repeatedly asked by other sales staff members if there was anything that they could do to help me. Than when we went out to hook up and do final inspection I was again surprised by the extra effort by your team by providing the small extras that made the new Doo's sea ready, fire extinguisher, whistle and distress flag. I did stop on the way home and put the boats in at Luna Pier for a taste of Lake Erie riding, bit that's another story. Again I would like to thank Jeff and the rest of the team for making this purchase a pleasurable, timely and flawless experience. I will be recommending Jeff and your dealership at any opportunity. Thanks
Sincerely,
William Drangin"
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By: William Clarkston,MI
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"The bike was $1300 less than any other dealer I contacted in Ohio. The service was excellent and everyone was very helpful.
Thanks especially to Scott Johnson.
"
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By: Jason Canal Winchester,OH
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"A much better experience than was expected. The dealers in my home town don't seem to care about the customer."
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By: Michael Livonia,MI
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"I picked up my '05 Yamaha VSTAR Silver ado yesterday, 3/26/05, and was extremely pleased with your dealership. It was a great buying experience from the price of the bike and accessories, to the loading of the bike on the trailer.
I want you to know what a GREAT employee you have in Mr. Bob Rieneckert. He helped me tie the bike down so it made it home unharmed. He was also the person that went over the bike with me, answered all of my questions, had me check for the owner's manual, which was not with the bike. He was the person that retrieved a manual for me and escorted me to the parts dept. Bob was the "icing on the cake" of the whole experience. You should be proud that you have this caliber of person working for you.
Sincerely,
Mark Odebralski
"
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By: Mark Forestville,NY
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"Great buying experience. It was worth making the 250 mile (each way) trip. Only complaint is that I purchased passing lamps for my 1100 Vstar Silverado and they didn't come with instructions for the install."
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By: Mark Forestville,NY
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"I shopped online and at dealerships for 2 months and after all of this research nobody could touch Honda East Toledo's price. The real payoff was when I picked up my R6. This transaction was the easiest and most enjoyable I have ever experienced. The drive from the Detroit Metro area was well worth it! Scott Johnson returned all of my emails and phone calls and his customer service was really impressive. Most bike dealers have a lot of "attitude" that is a real turn off. Scott made me feel at ease immediately and made my whole purchasing experiencing stress free. He even personally helped me load my bike onto my pick up. Thanks Scott and thank you Honda East!"
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By: Ralph Royal Oak,MI
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"Mark Montgomery is an excellent salesman. I've bought an YZ250F from him a not to long ago and had an excellent experience. Bryan Shroyer was really easy to work with. He was more than helpful."
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By: Joshua Rossford,OH
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"Tom, I just wanted to say thanks for the assistance you and Honda East are providing for us and our racing efforts. I just ordered all new plastics
for my 2005 racer, and the parts associates were extremely courteous and helpful. Gabe Miller had mentioned something with regards to trailer stickers. We want to make sure we are proudly showing your name and colors at the race track. I think we may have found you guys a few customers at our awards banquet a couple of weeks ago, too. PS: the on-line microfiche worked great for ordering my plastics/graphics. I was able to rattle off part numbers rather than having the associate have to dig up 10 to 20 part numbers."
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By: TJ N/A,MI
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"Scott and his crew are Numero UNO! I got the best price, ton of accessories, service and delivery on my new 05 Midnight Star from Team 1 at Honda East. All my buddies here in Texas are envious of the deal I got. Best part was the personal service from Scott and Brad. Even the Sales Manager went to bat for me and finagled this bike away from another dealer so I could pick it up while I was in town. The folks here are just plain Texas Friendly!"
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By: Tim Leander,TX
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"Everything has been PERFECT! Thanks for a job well done. I'd buy another bike from you in a heartbeat."
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By: Larry N/A,FL
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"These people are real pro's when it comes down to taking care of the customer. If you buy somewhere else, you're nuts."
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By: David Corpus Christi,WA
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"Dear Tom,
I want to thank you and your team at Honda East for
getting my Z1000 back on the road. Thanks for
answering all my questions and keeping me updated on
repair progress. As this was a major engine repair job
I was pretty nervous about what might happen.
When I dropped my bike off, I met Brian in service. He
listened to me, answered my questions and somehow
managed to leave me with the impression everything
would be OK which is hard to do because I am
inherently nervous about having work done on my bikes
by others.
Then I was informed Kawasaki would cover entire
repair. To be honest I did not expect this as bike was
out of warranty and I am not the original owner. This was very good news and something I will remember when the time
comes to buy another bike. Thank you Kawasaki. It is
great to see they stand behind their product.
Then there is Steve who did all the work. There is no
way I would have had the time or experience to do such
major engine repair myself. So please thank Steve for
me and let him know how much I appreciate his help. It
is a nice feeling to have the Z running again and back
in my garage.
Finally, if it were not for the advice of my good
friend Jim Sheldon (Trackoholics.com), I would not
have found out about you guys and Honda East. I feel
very fortunate to have good friends like Jim. If it
weren't for his referral, this story would have almost
certainly had a very different ending.
Of course it would have been better if my engine
didn't break in the first place. But since it did, I
found out about Honda East. I now have a place I feel
I can take my bikes to have work done and not worry
about it. This is great for me as, these days, I
barely have time to ride them and if I have to spend
time working on them that translates to even less time
for riding. So I am happy you guys are there for me.
It is absolutley worth the 170 mile round trip from my
place to yours.
Again, please thank everyone involved at Honda East,
especially you, Steve and Brian.
Best wishes for the upcoming holiday season,
Sincerely,
Stewart Rydman
00 Honda CBR929RR, 03 Kawasaki Z1000"
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By: Stewart Farmington Hills,MI
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"Scott Johnson made my purchase of a 2005 Victory Vegas a very smooth transaction. Dan Cunningham in the service department was great. He took the time to show me all the features of my new motorcycle and answer all my questions."
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By: Richard (Rick) Hampton,WI
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"I tried dealerships all over Arizona before finding Honda East online. One call to Scott Johnson, a few minutes, and the deal was done. I purchased a 05 WR450F for almost $1400 cheaper. Scott handled everything well and kept me posted on the details. I arrived to find the bike and the parts I ordered in perfect condition. I can't imagine going to another dealership ever again. I differently recommend Honda East and Scott Johnson. Thanks to all that made this happen!"
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By: Tim Marana,CO
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"Scott Johnson and your whole staff made this an enjoyable experience. My Wife and I were very surprised, considering other dealerships we had visited. You can be very proud of your staff!"
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By: Allan Indianapolis,IN
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"I had an EXCELLENT buying experience! The total purchase took 2 short phone calls and 15 minutes in the store for all the paperwork. I shopped everywhere in Michigan and Honda East beat all their prices. I WILL purchase from them again and I WILL tell all my friends and coworkers!"
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By: Jeremy Grand Ledge,MI
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"For Xmas of 2003 I bought my son a brand new
2004 CRF50. Everything...and I do mean EVERYTHING was perfect with my deal. Pricing was perfect, the way I took delivery was perfect and the time that Honda East took going over the bike was incredible being it was only a 50cc bike. The sales staff was extremely professional, knowledgeable and courteous throughout the entire transaction. I could not get that caliber of professionalism here in Florida. I was able to get a better sale, transaction and overall satisfaction from a dealer that was over a 1000 miles from home. I was very fortunate to happen upon Honda East in my travels. I could not ask for more and I am now looking to do my second transaction with these great people. I cannot thank you enough, My son is to young to understand but by the gleaming smile on his face that Xmas morning I can tell you how much it meant to him and my wife and I. My life is all about my kids nothing means more and you guys were able to make last Xmas a very special one.
THANK YOU ALL!
Glen B.
Lakeland Florida"
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By: Anonymous Lakeland,FL
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"Scott Johnson treated my family and I with great professionalism and customer service. In this day and age there is such mediocrity from other dealers in taking care of the customer, it was a pleasure purchasing our new Suzuki Quad LTZ400 from Honda East. I will continue to tell my friends about your company."
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By: Craig Henderson,NV
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"I was apprehensive about purchasing a vehicle out of state. This was my first "new" bike purchase after over 15 years of riding. Everything went better than expected. Scott Johnson kept me informed all along, which kept me sane, and everything he told me came true. I am telling anyone who will listen how great Honda East is. PLUS, their prices are unbeatable!! Thank you Honda East and I highly recomend using this dealership! A true pleasurable experience!"
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By: Doug Elmwood Park,NJ
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"Thanks a ton Scott. I must say that I am very impressed with you guys and how you have handled the sale. Very professional and easy to deal with even though I am half way across the country. I love your straight forward approach with the sale. No hidden fees and no dickering, just a honest deal that was the best I had seen. Thanks a lot and I can't wait to get out and ride. - Kevin"
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By: Kevin Seattle,WA
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"I found this site online, and they're amazing. I'm trying my hardest to get more people I know to purchase from them. The salesmen are great and made the whole buying experience as easy as can be. I live in NY and I bought my son's JR80. Just awesome, I can't thank them enough."
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By: Anonymous Mahopac,NY
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"I purchased my new MX bike last October and am a regular customer to Honda East for all my parts and accessory needs. I have been treated very well over the last couple of years and will continue to refer friends and family to Honda East for all of their needs as well. Thanks for the support and good job! Kris Standering, owner-Hangtime MX&ATV"
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By: Kris Pemberville,OH
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"We recently purchased our Honda F12 Aquatrax from Honda East and our sales rep was Bob Gray. I must say it has been one of the best experiences we have had with any dealer ships auto or power sports so my hats off to you all.
As for the F12 wow what a blast going with the 4 stroke was such a great move, it was quiet much quieter then we had imagined and I was even more surprised on well it did on fuel. As for Performance it was as good as any 2 stroke I have rode. So all in all we are very pleased with our purchase."
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By: Bob Burlington,KY
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"Very customer friendly, and helpful info on my atv."
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By: Robert Swanton,OH
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